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How do i order Your products ?

We are a factory, when you order from Siming Displays, you are ordering directly from the manufacturer, it means there will be no third-party fees, no markup prices, and no delays in processing your orders . It is easy to order your custom promotional products from us in 3 steps .

Step1、Communication

Send requirement to us through official email, We will provide solution and quote within one day. Communicate, E-Proof get approval and order confirmed. 

Step2、production

Payment received and start production . We will capture and send pictures to you after production has been done. Pictures get confirmation. 

Step3、shipping

Get your shipping information and we will arrange to ship out . We will email you tracking number for checking as soon as we get it.

For more complex orders or long-term cooperation with us , please contact us for more details, we are happy to help you and will respond immediately to any questions, requests, or concerns .

what materials do you have ?

Different Materials For Different Uses

We have several types of materials , we carefully control the  quality of  materials that used in production of our different products,  from fabric selection to weaving to final finishing , each step is carefully executed .

100D Polyeser

Custom flags, Custom banners, Body flags, Hand stick flags, Car flags, Pennant string

110g Knitted Polyeser

Custom flags, Custom banners, Hand stick flags, Car flags, Beach flags, Backpack flags

115g Knitted Polyeser

Custom flags, Custom banners, Hand stick flags, Car flags,Table covers, Beach flags , Breakaway banners

115g Shiny Knitted Polyeser

Custom flags, Custom banners, Car flags,Table covers, Beach flags, Beach flags, Car flags

120g Mesh Polyeser

Custom mesh banners , Large size custom flags

240g Matte Knitted Polyeser

Backdrop banners , X-Banners, POP-UP A-frame Banners, Fabric banners

250g Knitted Polyeser

Backdrop banners, X-Banners, Table covers, POP-UP A frame banners

Shiny Satin

Custom podium banners, Podium flags Hanging banners

180g Elastic Polyeser

Stretch table covers, Fabric banners, Car mirror flags, Stretch bands

200g Elastic Polyeser

Stretch table covers, Fabric banners, Car mirror flags, Stretch bands

300D Polyeser

Table covers, X-banners, Podium banners, Table runners

600D PU Polyeser

Avenue banners, Advertising tents, Custom banners, Podium banners

300g Stiff Felt

Felt pennants, Felt banners

300g Soft Felt

Felt pennants, Felt banners

13oz Vinyl Material

Vinyl banners, Podium Banners

28oz Vinyl Material

Avenue banners, Podiumbanners

you Have other questions ?

Here you can find the answers to our most frequently asked questions. If you still have any other questions that haven’t been answered below, please do not hesitate to contact us , we will be glad to help you and respond to you immediately .

Our product range mainly  include following items. 

1)  Custom flags and banners that use for advertising, sports, promotion, decoration and events. 

2)  Teardrop flags, Feather flags, Rectangle flags and related poles, bases, hardwares. 

3)  Table covers, Pop-Up A frame banners and Advertising tents.

4)   Retractable banners , Fabric banner stands , X-banners , Backpack flags and Backdrop Banners.

5)   Street banners , Vinyl  banners , Mesh banners , handheld scroll banners , podium banners , car mirror flags, windsock flags and pennant strings . 

By using our digital printing process, we can do order from 1pcs. That means we do not have a minimum quantity of one order. 

But 1pcs or small quantity order is more suitable for long -term cooperation business or pre-production sample, it’s not so cost-effective for one time order.

Absolutely, you will take advantage of cost savings by ordering bulk. For example , Company A buys advertising tents for all five of  their upcoming annual trade shows rather than five separate occasions resulting in deep discounts.

In our industry, vector art is the standard, it can be vector format  EPS , AI , CDR or PDF, but if you have non-vector format art file ( JPEG , BMP , GIF, or PSD ), please make sure the size is right and the resolution is high enough.

You can use any fonts in your art file, but please make sure they are outlined before you send to us. We also have a group of professionl graphic designers can help you to create your own art file at no charge. For more detailed information, please contact us.

It’s very easy to start, if you have specific requirement, just send to us thru email or IM tools( like skype ), we will reply very soon. 

If you do not have in mind of what exactly you want , don’t worry , just let us know the purpose you need and where you should use them, we will provide you the best suggestions or different choices for your reference.

You can reply to the email including the proof and write the changes there. We will send a revised proof as soon as we can until you are happy with the layout. If the changes regard the actual artwork, a new art file will be required.

Siming Flags will be happy to help you cancel your order for a full refund before you approve the proof . Please allow up to 10 business days for the monies to be credited to your account.

But orders may not be cancelled or refunded once they have gone into production or any process. 

To ensure best quality of your print, please use high resolution image files and/or vector artwork that are created by a graphics professional. For vector files please save it as EPS, AI or PDF to retain sharp lines suitable for large printing.

First, we have very strict management system to control the product quality. We also have QC to verify products before shipping out.  We are there every step of the way to ensure that things are exactly how you want them.

Second, to give our customer best experience, we provide e-proof for customer to review and provide physical product pictures for customer to verify before shipping out. No need to worry about working with us.

 We are proud of the products we make , and if you are unhappy for any reason, please let us know and we’ll try our best to elevate the challenge.

We use three main ways for shipping, they are following :

1) By Express ( UPS, FedEx, DHL and TNT ), this is the most common way since most of our orders are rush. We are big VIP of these Express companies that we can provide the fastest shipping service with low price.  We mainly use UPS and Fedex and most orders will arrive to your place within 3 to 10 days.

2) By SEA, for large orders or there is enough time for production, we can use sea shipping to save cost. 

3) By AIR, this is port to port shipping, it’s a cost-effective way but the handle process is more complex than Express.

Yes, we can ship your order by using your account if you want. For us to ship the order using your account we will need the account number, the account billing address and the method of shipping desired.

Yes, no problem to blind ship your order directly to your client and show you as the shipper. If you want us to show you as the shipper, please provide the name, shipping address and phone number regarding who you want us to show the shipper as.

A notification email with tracking number will be sent to your email address. You can use this tracking number to track the status of your order .

Yes, since established in 2009 , we have been in manufacturing promotional products for more than 10 years. We are always focusing on improving our production line craft and professional team, providing the best quality products and best service.  

Welcome to visit our factory, you will see how we work on your orders. For more detailed factory information, please contact with us.

Commonly, we need to know the Product name, Size, Material , And Quantity for a rapid quote. But if you have some information not quite sure, don’t worry, just let us know, we will quote base on the best solution we can provide.

Yes, we have art templates of all our products for you to create your own art file.  Since we do not have them online for downloading so far, you can contact us to get the templates. We also can make your promotional products that base on your custom templates.

We do not list all of the products we can make on our website as the list is virtually endless. If it can be printed on, chances are we can provide it for you. Please contact us with details and let us get started ! 

Screen printing is a versatile method which uses durable inks, it can print on thick materials and is better suited to large quantities.  This method only applies one colour at a time and isn’t always suitable for complex graphics.

Digital printing can also print onto various types and thicknesses of materials as well as paper, it can print both small and large quantities  and will have a shorter lead time.  This print method can produce photographic quality prints.

Screen printing is better if you need durable print that is used in a harsh environment, you are printing large quantities or if you need an exact colour match . Whereas digital printing is better if you have smaller quantities, you need variable information on the print or if you need your print urgently.

Most files can be emailed directly to [email protected] . For files larger than 20MB there are other options such as Dropbox and Transferbigfiles.com.

We are honored to offer you samples. Please send the detailed request to us. We can give you a sample according to your specification. We can provide available samples free of charge, but the courier cost needs to bear by buyer.

First, we use Pantone solid coated (PMS) to match colors. This is an international standard of color matching. Any other Pantone or custom spot color will be converted to the closest matching Pantone solid color. 

Second, before we make your order, we need adjust the colors in software and print one swatch to match specified PMS colors, we only start physical production after color matching done. If you just provide us CMYK colors or images format art, we can only print them directly, that we can not accurately match the quality of color to your expected color.

Production time refers to the period it takes to make your order in our production facility. The time is caculated based on business days, Monday through Friday, excluding holidays.

For custom flags sample or small orders, we can complete in 2-3 days by using our digital printing process. 

For mass order production, we normally need 7-10 days to make it, depending on the order scale. Rush order service is available if needed. Please communicate with us for detailed lead time when you place orders.

We accept T/T, Paypal and Western Union. 

For the standard order,  30%  in advance and  70%  after order production finished. 

For long-term cooperation, we have more flexible payment term. Please contact us for more detailed information if needed .

No, for custom printing industry, the products hold values only for the customer ordered them once we finish custom printing, also shipping cost is not refundable. We do offer very good warranties for all of our products.

You will be given a tracking number by email. You can then track your package through UPS , FEDEX , DHL and TNT website.
Looking forward to hearing from you !
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